Virtual Admin Support
We bring over seven years’ experience to providing leading Virtual Administrative Services that guarantee great value, even greater results, and are tailored specifically to driving your business.
Our single focus is your success. Think of us as a trusted team member or partner helping to put your business first and maximize your performance. Our key areas of Virtual Admin Support include:
Email & Schedule Management
Regain time in your busy schedule by not having to worry about managing your email and schedule.
We manage your inbox to your exact requirements, prioritizing your messages and ensuring you only get bothered by those emails, appointments and meetings of importance. Key elements of this management include:
- Filtering and organizing emails and managing spam
- Building databases and updating CRM
- Responding to customer service emails, tickets and chats
- Sending event invitations and personal eCards
- Managing calender and scheduling appointments
- Travel arrangements and planning
- Reminder services
The list is as long as you need it to be. We provide whatever it takes to reduce energy-sapping actions and maximize your core productivity.
Virtual Personal Assistant
We step in as your trusted Executive Assistant so you can rely on a single person to learn your process, schedules, routine and activities and optimize your work/life balance, giving you the time to enjoy life and unwind effectively.
Let us handle the preparation of your presentations, reports, meetings, and decision making, and have them ready for your review and use, as well as handle your calls and voicemail, unlocking your potential for your priorities.
Document Creation and Management
Timeliness and quality is key when it comes to document creation. Our leading team of wordsmiths will produce and manage your documents and have them at your desktop when required.
We can draft, style and format as well as update, maintain, correct, convert, split, and merge any document including Microsoft Word, PDF, Google Doc, Powerpoint/Keynote presentations and Photo files.
We also store, organize, filter and sort your documents and other files using all leading software including Dropbox/Google Drive/Evernote and Microsoft Drive
CRM
Having a CRM is essential but successfully maintaining it is what makes the real difference.
We update your CRM information on a regular basis as well as improve your database functionality so you always have new leads and enjoy increased returns. We setup and maintain your CRM using tools such as Pareto (Microsoft CRM Dynamics), Streak, Infusionsoft and Sales Force.
Email Marketing
We handle your entire email marketing, creating and maintaining marketing lists, reaching out to your target audience with bespoke email templates and conveying your calls to action. These services include:
- Creating mailing lists that capture target audience
- Running email marketing software
- Adding and removing subscribers from lists
- Creating and scheduling broadcast emails to promote content
- Editing follow-up emails and auto-responders
- Creating email newsletters
- Editing and proofreading emails
LinkedIn Management
We draw the utmost potential from your LinkedIn presence with account creation and management, search, marketing, and contact management optimization.
It all stems from cultivating the right connections with the right clients, developing prospective channels so your customer base continues to expand in the most efficient manner and for the minimum expenditure.
Contact us today to find out how our business support includes making LinkedIn work for you.
Outbound/Inbound Calls
Our dedicated contact center can take on your business calls and inquiries, providing customer services with immediate response. We guarantee no missed calls and provide a personable front for your business – without any of the hassle your end.
Our call center services run at affordable rates and range from single call services for small businesses to complex in/outbound call services for global companies.
Data Collection /Data Entry
Our experts have experience in entering data at up to 50,000 entries with quality control implemented throughout, drawing on trusted global sources to provide accurate and complete data entry at an affordable rate, delivered on time and error-free.
Our data entry services include:
- Contact data entry
- Recipes
- Academic articles
- Thesis and dissertation services
- Sales data entry
- Online store product data entry
- Inventory item entry
- Business card to contact database entry
- Website scrapping and more
Event and Travel Planning
Avoid the stress of managing events by letting us take control of your planning, ensuring your flights and hotels are booked and saving you money in the process.
Our event planners work attentively with you to create your ideal event, providing marketing materials, event activities, guest list creation and management, speaker and facilitator organization, logistical coordination and more, as well as liaising with organizers to find you events at which to present.
Customer Service
Caring for customers can be timely work so let us take that off your shoulders and build your customer relationships, trust and reliance.
We minimize your customer response time, handle complaints and resolve conflict before it sparks, converting irate customers into proud brand ambassadors by understanding your business and value creation.
Account Management
We help create time in your schedule by managing your customer and client accounts as well as creating and managing the various web-based tools used for delivering business support and managing business operations.
Virtual Office
Our results-driven virtual office facility takes care of your business operation needs with services including automation and staff provision. There is no need for a physical office in modern business, especially with our leading service that is cheaper to run and functions 24/7.
Lets Get Started
with your project
Get in touch now to find out how our Virtual Admin Support services can totally refresh your business.